Help Centre

Everything you need to know about setting up and managing your Site Seedling website.

New to Site Seedling?

Get your professional website live in under an hour. Our step-by-step guide walks you through everything.

  1. 1 Create your free account
  2. 2 Choose your theme
  3. 3 Add your content
  4. 4 Publish and share!
Start Your 14-Day Free Trial

No credit card required

Getting Started

Creating Your Account

Sign up for your free 14-day trial in under 2 minutes.

View steps
  1. Click "Start Free Trial" on our homepage
  2. Enter your email address and create a password
  3. Add your business name and basic details
  4. You're in! Start building your website immediately

Choosing Your Theme

Select a professional theme that matches your business.

View steps
  1. Browse available themes in your dashboard
  2. Preview how each theme looks with sample content
  3. Click "Select Theme" to apply it to your site
  4. You can change themes at any time

Adding Your Business Details

Personalise your website with your company information.

View steps
  1. Go to Settings > Business Details
  2. Add your business name, logo, and contact information
  3. Enter your address and service areas
  4. Add any accreditations or certifications

Publishing Your Website

Make your website live and visible to customers.

View steps
  1. Review your content in the preview
  2. Check all pages look correct
  3. Click "Publish" in the top navigation
  4. Share your new website URL!

Managing Content

Adding Services

Showcase what you offer to potential customers.

View steps
  1. Navigate to Content > Services
  2. Click "Add Service" to create a new service
  3. Enter a title, description, and optional pricing
  4. Add an image and save

Managing Team Members

Introduce your team to build trust with customers.

View steps
  1. Go to Content > Team Members
  2. Click "Add Team Member"
  3. Upload a professional photo
  4. Add their name, role, and biography

Adding Case Studies

Showcase your best work with project examples.

View steps
  1. Navigate to Content > Case Studies
  2. Click "Add Case Study"
  3. Add project title and description
  4. Upload before/after images

Using Content Templates

Get started quickly with pre-written professional content.

View steps
  1. When adding content, look for "Import Template"
  2. Browse templates for your profession
  3. Click to import the template content
  4. Edit to personalise for your business

Customising Your Site

Changing Colours

Match your website to your brand colours.

View steps
  1. Go to Settings > Theme Settings
  2. Click on the colour picker for primary colour
  3. Select your brand colour or enter hex code
  4. Preview changes and save

Uploading Your Logo

Add your business logo for brand recognition.

View steps
  1. Navigate to Settings > Business Details
  2. Click "Upload Logo"
  3. Choose a PNG or SVG file (recommended size: 200x60px)
  4. Save your changes

Editing Page Content

Update text and images across your website.

View steps
  1. Find the content section you want to edit
  2. Click the edit icon or "Edit" button
  3. Make your changes in the form
  4. Click Save to update your live site

Domains & URLs

Understanding Your Subdomain

Your free subdomain and how it works.

View steps
  1. Your subdomain is your-business.siteseedling.com
  2. It's included free with all plans
  3. You can change it in Settings > Domain
  4. Choose something memorable and professional

Adding a Custom Domain

Use your own domain name (Pro plans and above).

View steps
  1. Go to Settings > Domain
  2. Enter your domain (e.g., www.yourbusiness.co.uk)
  3. Follow the DNS setup instructions
  4. Wait for verification (usually 24-48 hours)

Billing & Subscription

Managing Your Subscription

Upgrade, downgrade, or manage your plan.

View steps
  1. Go to Settings > Billing
  2. View your current plan and usage
  3. Click "Change Plan" to upgrade or downgrade
  4. Changes take effect on your next billing date

Updating Payment Method

Change your card or payment details.

View steps
  1. Navigate to Settings > Billing
  2. Click "Update Payment Method"
  3. Enter your new card details
  4. Save to update

Viewing Invoices

Download invoices for your records.

View steps
  1. Go to Settings > Billing
  2. Scroll to "Billing History"
  3. Click "Download" next to any invoice
  4. Invoices include VAT details where applicable

Still Need Help?

Can't find what you're looking for? Our UK-based support team is here to help Monday to Friday, 9am-5pm.

Contact Support View FAQs