Cookie Policy

Last updated: 30 November 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

TrustedPractice uses cookies to improve your experience, analyze website traffic, and provide personalized features. We use both first-party cookies (set by us) and third-party cookies (set by our service providers).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They include:

  • Authentication cookies: Keep you logged in to your account
  • Security cookies: Protect against fraudulent activity and security threats
  • Session cookies: Remember your preferences during your visit

Legal basis: These cookies are necessary for the performance of our contract with you.

3.2 Functional Cookies

These cookies enhance functionality and personalization:

  • Preference cookies: Remember your settings and preferences
  • Language cookies: Remember your language choice
  • UI state cookies: Remember collapsed/expanded sections

Legal basis: These cookies are based on your consent, which can be withdrawn at any time.

3.3 Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics: Tracks page views, session duration, bounce rate
  • Performance monitoring: Identifies technical issues and page load times
  • User behavior: Understand which features are most popular

Legal basis: These cookies are based on your consent, which can be withdrawn at any time.

3.4 Marketing Cookies

These cookies track your activity to deliver relevant advertising:

  • Retargeting pixels: Show relevant ads on other websites
  • Conversion tracking: Measure effectiveness of advertising campaigns
  • Social media cookies: Enable sharing and track engagement

Legal basis: These cookies are based on your explicit consent.

4. Third-Party Cookies

We use services from trusted third parties that may set their own cookies:

4.1 Google Analytics

  • Tracks website usage and performance
  • Provides aggregated statistics
  • IP addresses are anonymized
  • Data retention: 26 months

Learn more: Google Privacy Policy

4.2 Stripe

  • Processes payments securely
  • Fraud detection and prevention
  • PCI DSS compliant

Learn more: Stripe Privacy Policy

5. Cookie Duration

5.1 Session Cookies

Temporary cookies that are deleted when you close your browser.

5.2 Persistent Cookies

Remain on your device for a set period or until you delete them. Our persistent cookies typically last:

  • Authentication: 30 days (or until logout)
  • Preferences: 1 year
  • Analytics: 2 years

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can accept or reject non-essential cookies. You can change your preferences at any time.

6.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Privacy, search, and services > Cookies

Note: Blocking necessary cookies may prevent you from using certain features of our website.

6.3 Third-Party Opt-Out

You can opt out of third-party cookies:

7. Do Not Track (DNT)

We respect Do Not Track browser settings. When DNT is enabled, we will not set non-essential cookies and will disable third-party tracking.

8. Mobile Devices

Mobile apps may use device identifiers similar to cookies:

  • iOS: Settings > Privacy > Tracking
  • Android: Settings > Google > Ads > Opt out of Ads Personalization

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email.

10. Your Rights

Under GDPR and UK data protection law, you have the right to:

  • Know what cookies we use
  • Withdraw consent for non-essential cookies
  • Request deletion of data collected via cookies
  • Lodge a complaint with the ICO

11. Cookies We Use

Cookie Name Type Purpose Duration
laravel_session Necessary Maintains user session 2 hours
XSRF-TOKEN Necessary Security (CSRF protection) 2 hours
remember_web Functional "Remember me" functionality 5 years
_ga Analytics Google Analytics user ID 2 years
_gid Analytics Google Analytics session ID 24 hours
cookie_consent Necessary Stores your cookie preferences 1 year

12. Contact Us

If you have questions about our use of cookies, please contact us:

13. Further Information

For more information about cookies and how to manage them, visit: